Bilingual Call Center Rep Lead

Lead a team in a fast-paced call center environment, requiring bilingual Spanish speaking skills and experience in conflict resolution.

What You Will Do

Administer the Illinois Vehicle Emissions Program rules and regulations, work in a team environment, and adapt to changes in program operations.

Why It Might Be a Fit

Ideal candidate is dependable, self-motivated, and has excellent communication skills, with 2-4 years of experience in a call center or customer service environment.

Requirements

• High School Diploma or equivalent
• 2-4 years of experience in a Call Center/Customer Service environment
• Previous lead experience preferred
• Experience in successful conflict resolution preferred
• Bilingual Spanish speaking skills required