Bilingual Call Center Representative, Houston, TX

Mindful Support Services
Houston, TX
Category Healthcare
Job Description
Mindful Support Services is seeking a Bilingual Call Center Representative to join their team. This role provides initial client intake, appointment scheduling, and phone support, focusing on matching clients with appropriate mental health providers. It's an internal position requiring no prior medical or insurance experience. The company offers a supportive environment and supports independent mental health practices.

Requirements

  • 2+ years of customer service experience
  • Resilience and composure while supporting clients
  • Growth oriented mindset and willingness to learn
  • Strong communication skills
  • Multitasking and time management skills
  • Problem-solving skills
  • Positive attitude
  • Commitment to community

Benefits

  • 75% coverage of health, dental, and vision insurance
  • Paid holidays
  • Life Insurance
  • Professional development training
  • 401k matching
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