Bilingual Call Center Representative

Perdue Brandon Fielder Collins & Mott
Lubbock, TX
Job Description
Role Overview

Perdue Brandon is a high-volume collection firm seeking a team member for its Collections Department to assist in the collection of delinquent tax accounts through varying communication methods and possible suit preparation. The role involves sitting at a computer most of the day, utilizing a headset, and being on the phone frequently. On-the-job training is provided. The position is part-time, in-person, and located in Lubbock, TX.

What You Will Do

Receive high volume of inbound phone calls, make outbound calls to account owners, track correspondence, research owner contact information, and meet daily, weekly, and monthly production objectives.

Why It Might Be a Fit

The ideal candidate is great on the phone, has fantastic customer service skills, and can work under pressure. The firm offers a competitive wage of $15.00/hour, annual performance reviews, and on-the-job training.

Requirements

  • High School diploma or equivalent
  • Previous Office Experience (Preferred)
  • Experience in a law office, collections environment or tax office (Preferred)
  • Experience in customer service (Preferred)
  • Strong oral and written communication skills
  • Proficiency in Microsoft Office, specifically Word, Excel, and Outlook
  • Ability to meet deadlines, work under pressure, and prioritize tasks
  • Strict attention to detail
  • Ability to work independently
  • Strong proficiency at multi-tasking
  • Punctuality and dependability

Benefits

  • $15.00/hour
  • Annual performance reviews
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