Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Pair Team
Sacramento, CA
Job Description
We're looking for a highly motivated full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model. The successful candidate will have 1+ years of general work experience, preferably in case management, and be bilingual in English and Spanish.

Requirements

  • Maintain ongoing caseload of individuals through the utilization of evidence-based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation
  • Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals' continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Benefits

  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy
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