Role OverviewClient Relationship Consultants build relationships with customers, engaging them via multiple channels to provide the best possible counsel while adapting a digital first mindset. They assess and attend to customers' banking needs, obtain and process customer and account information, and recommend solutions based on each customer's unique goals and needs. This role requires working from a U.S. Bank location for all scheduled work days.
What You Will Do
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
Why It Might Be a Fit
This role requires a bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English, as well as a proven ability to build and foster relationships with clients through proactive outreach and follow up.
Requirements
- High school diploma or equivalent
- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
- Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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