Bilingual Community Engagement Specialist

Pair Team
Any Location, CA
Category Social Services
Remote
Job Description
Role Overview

We're looking for a highly motivated full-time Community Engagement Specialist to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

What You Will Do

Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations. Offer education to our partners regarding Pair Team's services with a focus on linking eligible members to the Enhanced Care Management program.

Why It Might Be a Fit

We're looking for a highly motivated individual who is willing to think creatively and empathically to help our team change the way people access healthcare. You will be working in a metric or quota-driven environment and will be required to meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities.

Requirements

  • 1+ year of experience working in a metric or quota-driven environment
  • Dedicated to working within and improving the community you are part of
  • Results driven with a proven track record of exceeding performance indicators
  • Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish
  • Strong technical skills and comfort with utilizing multiple technology platforms
  • A valid driver’s license and auto liability insurance

Benefits

  • Comprehensive health, vision & dental insurance
  • Employer-sponsored 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • Monthly $100 work from home expense stipend for your WFH days
  • Mileage/gas reimbursement for your on-site days
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