Bilingual Customer Care Center Representative I (Remote in VA/MD/NC ONLY)

Atlantic Union Bank
Richmond, VA
Remote
Job Description
Bilingual Customer Care Center Representative I responsible for providing quality service via telephone, fax, or email to internal or external bank customers in an efficient and professional manner.

Requirements

  • High school diploma or equivalent
  • Previous call center experience preferred
  • Fluent Spanish language skills may be required
  • Strong problem solving and decision-making abilities
  • Excellent customer service and telephone skills
  • Proficient computer skills relevant to Outlook, Word, Excel, and PowerPoint

Benefits

  • Comprehensive benefits package
  • Incentive compensation plan
  • Discretionary profit-sharing bonus program
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