Bilingual Customer Care Specialist

GT Independence
Any Location, CT
Category Customer Service
Job Description
Make a meaningful impact every day as a Bilingual Customer Care Specialist at GT Independence, a company that helps people live a life of their choosing. Work in a collaborative environment, provide great customer service, and support a mission that matters.

Requirements

  • Make and receive phone calls to support external and internal stakeholders
  • Enter information into databases for effective record keeping
  • Prepare and send documents via DocuSign or email
  • Assist customers in returning documents
  • Manage DocuSign accounts and support issues
  • Ensure all compliance standards are met for audit purposes
  • Timesheet reviewing and time tracking
  • Accurately and efficiently complete payroll checklists for assigned agencies

Benefits

  • Flexible paid time off
  • Competitive wages
  • Meaningful opportunities for professional growth
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