Bilingual Customer Service Agent (Farsi)

TBI AIRPORT MANAGEMENT INC
Atlanta, GA
Category Customer Service
Job Description
Role Overview

The Bilingual Customer Service Agent (Farsi) will provide interpretation and translation services to passengers, the public, employees, and federal agents within the International Complex. They will assist federal agents during routine inspections and provide information on Federal Inspection procedures, travel documents, and airport facilities.

What You Will Do

Provide translation assistance, interpret during complex cases, offer airport and tourist information, operate a public address system, and assist passengers with Automated Passport Control Kiosks.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills in English and Farsi, a college degree, and prior experience interpreting/translating in a professional environment.

Requirements

  • Ability to communicate effectively in English and Farsi
  • College degree preferred
  • Prior experience interpreting/translating in a professional environment
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