Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

TTEC
Austin, TX
Category Customer Service
Remote
Job Description
Role Overview

As a Spanish-English Bilingual Customer Service and Sales Representative, you'll work remotely and be part of bringing humanity to business. You'll grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent.

What You Will Do

You'll assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs. You'll provide full lifecycle customer service and sales, respond to customer inquiries with compassion and active listening, and identify additional needs customers may have.

Why It Might Be a Fit

You'll be supported in your career and professional development, and you'll have access to a global team of curious lifelong learners guided by company values. You'll also receive a base wage of $16/hr while studying for your state exam, and an increase to your base pay and eligibility for performance-based bonuses once you're licensed.

Requirements

  • Bilingual in English and Spanish
  • Aptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience with strong customer service skills
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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