Bilingual Customer Service Representative - Mandarin-English - Part Time

TTEC
San Francisco, CA
Job Description
TTEC is seeking a Bilingual Customer Service Representative to work in San Francisco, CA, providing support to Clipper customers in face-to-face interactions and handling cash and credit/debit card payments. The role requires bilingual skills in English and Mandarin, basic Excel and computer knowledge, cash handling experience, and the ability to handle and deescalate customer service situations.

Requirements

  • Bilingual in English and Mandarin
  • Basic excel and computer knowledge
  • Cash handling experience
  • Handle and deescalate customer service situations

Benefits

  • Performance Bonus
  • Career Development Support
  • Inclusive Culture
  • Global Team
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