Bilingual Customer Service Representative - Mandarin-English - Part Time

TTEC
San Francisco, CA
Category Customer Service
Job Description
TTEC is seeking a Mandarin-English Bilingual Customer Service Representative to work part-time at the Embacardo BART station in San Francisco, CA. The ideal candidate will have a passion for working with people, be bilingual in English and Mandarin, and have basic excel and computer knowledge. The role involves working face-to-face with customers, handling cash and credit transactions, and providing customer support.

Requirements

  • Bilingual in English and Mandarin
  • Reside in San Francisco, CA
  • Basic excel and computer knowledge
  • Cash handling experience
  • Ability to handle and deescalate customer service situations

Benefits

  • Part-time schedule
  • Competitive base wage starting at $22.06 per hour
  • Performance bonus opportunities
  • Supportive career and professional development
  • Inclusive culture and community-minded organization
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