Bilingual Customer Service Representative

XL Pro Staffing and Consulting Group
Arlington, TX
Category Customer Service
Job Description
Role Overview

We are seeking a Bilingual Customer Service Representative to provide excellent support to customers and sales teams.

What You Will Do

Communicate with customers and sales representatives via email, phone, or in person, take and enter purchase orders, and document customer complaints.

Why It Might Be a Fit

Strong listening and comprehension skills, effective verbal and written communication skills, and ability to analyze information and resolve day-to-day issues logically.

Requirements

  • Bilingual in Spanish and English required
  • Proficient with general computer systems; Microsoft Office skills a plus
  • Strong listening and comprehension skills; able to ask clarifying questions as needed
  • Effective verbal and written communication skills, including email etiquette
  • Ability to analyze information and resolve day-to-day issues logically

Benefits

  • Health
  • Dental
  • Vision
  • 401K
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