Bilingual Customer Success Representative

Strategic HR Client Job Openings
Cincinnati, OH
Category Administration
Job Description
4myBenefits is seeking a motivated Bilingual Customer Success Representative to assist employees with their health benefits questions. This entry-level position offers a friendly and team-centric environment with a growing industry and the opportunity to learn benefits administration technology. The role involves assisting clients with their coverage, resolving inquiries, and documenting interactions in a CRM system.

Requirements

  • Bachelor’s degree in healthcare administration, Business, Communications, or a related field.
  • Bilingual skills (required).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and attention to detail skills.
  • Proficiency in Microsoft Office and basic computer systems.
  • Ability to work in a fast-paced team environment.
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