Role OverviewThe Health Center Team Lead drives daily operations, ensuring efficiency, exceptional patient experiences, and adherence to ACCESS policies and procedures. They provide expert guidance, support staff development, and uphold the highest standards of care. In partnership with the Health Center Manager, they assess, plan, and oversee activities to create a seamless, patient-care environment.
What You Will Do
Train, mentor, and support staff to ensure adherence to standards and best practices. Serve as a Superuser for EPIC and other key systems to improve efficiency. Supervise staff, provide leadership, and deliver performance feedback. Resolve patient concerns, support staff, and ensure a positive experience.
Why It Might Be a Fit
The ideal candidate will have two years of healthcare experience and one year as an MA, with intermediate proficiency in Microsoft Office Suite and bilingual skills in English and Spanish.
Requirements
- High school diploma or equivalent
- Two years of healthcare experience
- One year as an MA
- Six months as an EPIC Superuser
- Bilingual (English/Spanish)
- Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Benefits
- Paid holidays
- Vacation time
- Healthcare benefits
- Vaccination against communicable diseases
- Religious and/or medical vaccination exemption
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