Bilingual Healthcare Customer Service Representative - Remote Florida

Gainwell Technologies
Tallahassee, FL
Remote
Job Description
Gainwell is seeking a Bilingual Healthcare Customer Service Representative to contribute their skills to help clients improve the health and well-being of their members. The role involves answering customer questions, developing policies, and resolving issues. The position offers a remote work option, a generous vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

Requirements

  • Bilingual proficiency in English and Spanish
  • 2 or more years of customer service experience
  • Knowledge of basic help desk software, computer software, and Microsoft Office applications
  • Strong problem-solving and customer service skills

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Comprehensive Health Benefits
  • Educational Assistance
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