Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA

TTEC
Austin, TX
Category Healthcare
Remote
Job Description
Role Overview

As a Bilingual Healthcare Customer Service Representative, you'll work remotely and be part of a team that brings humanity to business. You'll be responsible for answering customer inquiries, conducting research, and providing resolutions to customer issues.

What You Will Do

Answer incoming communications from customers, conduct research to provide answers, and find resolutions for customer issues.

Why It Might Be a Fit

We're looking for someone with a passion for helping others, bilingual in English and Spanish, and 6 months or more of customer service experience. You'll be part of a supportive and inclusive culture that encourages career development and gives back to the community.

Requirements

  • Bilingual in English and Spanish
  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15 mbps)

Benefits

  • Base wage range of $17 per hour
  • Performance bonus opportunities
  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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