Bilingual Human Services Specialist V (8035)

ATHENA Consulting LLC
Rockville, MD
Category Human Resources
Job Description
We are recruiting a Human Services Specialist with experience in human services or a related field to work in Rockville, MD. The job involves determining eligibility for county safety net programs, completing clearances, and uploading documents into ECMS and EICM systems.

Requirements

  • Determine eligibility for all County Safety Net programs.
  • Complete clearances including SVES, MABS, Worker Number, and Prison Clearance.
  • Upload and scan clearance and supporting documents into ECMS and EICM systems.
  • Review 992 Alerts and contact customers to obtain required documentation and verifications.
  • Track work activities using Excel spreadsheets and other systems as required by the County.
  • Complete HIPAA, ISATP, and Sexual Harassment trainings.
  • Interview and determine eligibility for county safety net programs administered by the Family Investment Administration of the Maryland Department of Human Services.
  • Complete and process applications for public benefit programs, and maintain open cases to ensure benefits are accurately issued, continued, or terminated in a timely manner.
  • Perform other related duties as assigned.
  • Participate in developing departmental goals, objectives, and systems.
  • Attend staff meetings, trainings, and other meetings or seminars as assigned.
  • Recommend new approaches, policies, and procedures to improve efficiency and service delivery.
  • Work effectively as part of an interdisciplinary team within the division and organization.

Benefits

  • Supportive Team Environment
  • Health and Wellness Coverage
  • Financial Benefits
  • Tools and Resources
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