Role OverviewProvide telephone customer service to an international bank's clients, handling banking inquiries, online banking support, and wire transfer processing.
What You Will Do
Handle banking inquiries, provide online banking support, perform wire transfer processing, solve client inquiries, and utilize bank documents and agreements to make decisions and analyze risk.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, flexibility, and willingness to work any schedule, as well as knowledge of Microsoft Office Suite and Japanese fluency (verbal and written).
Requirements
- Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
- Work from home option
- Excellent communication skills
- Flexibility and willingness to work any schedule
- Knowledge of Microsoft Office Suite
- High School diploma or G.E.D
- Japanese fluency (Verbal and Written) is Must
Benefits
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