Bilingual Licensed Healthcare Insurance Agent - Spanish-English

TTEC
Austin, TX
Category Customer Service
Remote
Job Description
Role Overview

As a Bilingual Licensed Healthcare Insurance Agent, you'll work remotely to help individuals understand their health insurance coverages and select the right products and services to meet their needs. You'll provide customer service and sales, responding to inquiries with compassion and active listening. You'll also identify additional needs customers may have and help them upgrade products or services.

What You Will Do

Assist individuals in understanding their coverages and selecting the right products and services, provide full lifecycle customer service and sales, respond to customer inquiries with compassion and active listening, identify additional needs customers may have and help them upgrade products or services, complete the sale or renewal of a health plan that best suits the customer's needs.

Why It Might Be a Fit

You'll be a part of a global team of curious lifelong learners guided by company values, with opportunities for career and professional development, and a supportive culture and community-minded organization where giving back is encouraged.

Requirements

  • Current Health insurance license in your state of residence
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy
  • Strong customer service orientation (empathy, compassion and listening skills)
  • High school diploma or equivalent
  • Strong computer navigation skills and experience

Benefits

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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