Bilingual Paralegal Supervisor (Criminal Lines) - (English/Spanish)

Alexandra Lozano Immigration Law PLLC
Chicago, IL
Category Human Resources
Job Description
Abogada Alexandra Immigration Law, PLLC is seeking a bilingual Paralegal Supervisor to oversee team operations, case management, and compliance. The role involves case distribution, KPI monitoring, enforcing SLAs, and developing SOPs. The supervisor will be responsible for identifying and resolving backlogs, ensuring legal compliance, and providing team training.

Requirements

  • Assign and balance caseloads
  • Monitor case progression and identify delays
  • Track and enforce KPIs
  • Develop and document SOPs
  • Review and approve PTO requests
  • Address and resolve personnel issues
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