Bilingual Patient Relations Specialist

VieMed
Lafayette, LA
Category Healthcare
Job Description
Answer calls from patients, communicate in English and Spanish, coordinate with teams, and provide support and translation to assist patients with inquiries and concerns.

Requirements

  • High School Diploma or equivalent
  • 1-3 years' work-related experience in a healthcare setting (preferred)
  • Fluent in English and Spanish with excellent verbal and written skills in both languages
  • Outstanding customer service skills
  • Excellent communication skills
  • Strong interpersonal and emotional intelligence skills
  • Understands and adheres to confidentiality requirements in relation to patient information

Benefits

  • Medical, dental, vision insurance (likely part of company's benefits package, not explicitly stated)
  • Retirement plan (likely part of company's benefits package, not explicitly stated)
  • Paid time off (likely part of company's benefits package, not explicitly stated)
  • Other benefits (not specified) (likely part of company's benefits package, not explicitly stated)
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