Role OverviewA mortgage company is hiring a Bilingual Processing Assistant to support growing loan processing operations and assist Mandarin- and English-speaking clients, partners, and borrowers.
What You Will Do
Assist with preparing, organizing, and submitting loan files from application through closing, communicate with clients and partners, translate documents and conversations as needed.
Why It Might Be a Fit
The right candidate will be able to communicate clearly in both Mandarin and English, manage documentation, coordinate with internal and external partners, and help keep files moving in a fast-paced lending environment.
Requirements
- Fully bilingual in Mandarin and English
- 1–3 years of experience in mortgage, real estate, financial services, or a related role
- Prior experience as a loan processor, processor assistant, transaction coordinator, or similar support role
- Strong organizational skills and ability to manage multiple files at once
- Professional communication skills and client-facing demeanor
- Proficiency with Microsoft Office
- Ability to learn loan origination systems and document management platforms quickly
- Experience with DocuSign, Encompass, Calyx, or similar systems
- Familiarity with Conventional and Non-QM loan products
- Experience working with Chinese-American clients or international borrowers
- Cultural fluency and professionalism when working with Mandarin-speaking clients and partners
Benefits
- Paid time off
- Health insurance contribution
- Retirement plan
- Growth opportunities
- Team-oriented work environment
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