Bilingual Receptionist

As a Bilingual Receptionist at YES Prep Northwest Secondary, you will be responsible for maintaining the front desk, greeting and assisting visitors, processing visitors through Raptor, and maintaining a welcoming front lobby space. You will also provide exemplary customer services, respond to customer service requests, and manage daily administrative operations. You will be part of a high-performing, team-oriented culture that values longevity and performance over time.

What You Will Do

Your main day-to-day responsibilities will include maintaining the front desk, greeting and assisting all incoming parents, students, and visitors, processing all visitors through Raptor, and maintaining a welcoming front lobby space. You will also provide support for teachers, staff, students, and parents upon request, receive and distribute internal and external communication and deliveries, and respond to all customer service requests within 24 hours.

Why It Might Be a Fit

We seek staff with a multitude of backgrounds, talents, interests, and ideas. Certain traits consistently shine through for our most successful employees: passion for the mission, drive for results, care for students, resilience, and humility. You will be part of a team that values longevity and performance over time, and you will have opportunities for professional development and growth.

Requirements

• At least 2 years of an exemplary record working urgently in a fast-paced and results-oriented office environment
• Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, etc.)
• Bilingual in Spanish
• Excellence organizational skills including time management and follow-up
• Strong command or word processing including exemplary spelling and grammar skills
• Demonstrated ability to work on a team
• Ability to maintain the highest level of confidentiality
• Ability to exercise excellent judgment in decision-making
• Belief in and commitment to the mission and core value of YES Prep Public Schools
• Ability to maintain emotional control under stress
• Ability to juggle multiple tasks and initiatives at once
• A dedication to learn, grow, and develop as a professional and openness to giving and receiving frequent feedback

Benefits

• Compensation
• Health and Supplemental Insurance
• Retirement Plans
• Paid Time Off
• Paid Leave Programming
• Professional Development
• Award Winning Culture