Bilingual Relationship Banker

ESL Federal Credit Union
City of Rochester, NY
Category Sales
Job Description
Role Overview

This position is accountable for helping customers recognize and obtain the most appropriate solutions at the right time for their financial needs to build long-term mutually beneficial relationships and support the achievement of business results.

What You Will Do

Help customers recognize and find the right solutions at the right time to their financial needs, engage in supporting the key building blocks to ESL’s success, and meet sales measures as outlined in the sales performance reports.

Why It Might Be a Fit

The ideal candidate will have strong communication, problem solving, and decision making abilities, a high degree of flexibility, and proficiency in building customer and peer relationships.

Requirements

  • One year in sales/service in the financial services or comparable industry
  • High School diploma or High School equivalency diploma
  • Bilingual English/Spanish speaking proficiency
  • Strong, communication, problem solving and decision making abilities
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Understanding of banking products and services (preferred)
  • Notary (preferred)

Benefits

  • Competitive benefits package
  • Wellness program
  • Family assistance plan
  • 401k with match
  • Paid volunteer time
  • Learning & Development training
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