Bilingual Sales Advocate

Cricket Wireless
Any Location, FL
Category Customer Service
Job Description
Role Overview

The Bilingual Sales Advocate will assist customers, sell wireless products and services, and provide exceptional customer experiences. The role requires a positive attitude, excellent customer service skills, and the ability to function independently as well as be a team player. The Sales Advocate will be responsible for meeting sales goals, handling administrative aspects of sales, and staying updated with product knowledge.

What You Will Do

The main day-to-day responsibilities include selling devices, accessories, and other Cricket offerings, attending training on products/services, and staying updated with product knowledge. The Sales Advocate will also be responsible for meeting sales goals, handling customer service issues, and maintaining store operating procedures.

Why It Might Be a Fit

To be a fit for this role, you should have a positive, can-do attitude, excellent customer service skills, and the ability to function independently as well as be a team player. Bilingual skills in English and Spanish are also highly desirable.

Requirements

  • High school diploma or equivalent
  • Positive, can-do attitude, highly motivated, results-driven personality
  • Excellent customer service skills and the ability to understand and implement our sales process
  • Ability to function independently as well as be a team player
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Ability to multitask in a fast-paced environment
  • Ability to complete sales tasks and meet quotas
  • Ability to work the varied hours of retail, including evenings, weekends, and holidays

Benefits

  • Medical, Dental, Vision & Supplemental Insurance Benefits
  • Base Salary Range $14.00 hourly
  • Base + Commission (Hourly Pay and Commission Paid Weekly)
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