Role OverviewThe Consumer Lending Sales Specialist (CLSS) is a performance-based, hands-on role focused on delivering exceptional customer service while achieving individual and branch sales goals. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition.
What You Will Do
Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques, deliver exceptional customer experience while managing growing consumer loan portfolio, present tailored financial solutions aligned with customer goals and needs.
Why It Might Be a Fit
The ideal candidate will have strong math skills, professional verbal communication skills, and the ability to work alone on occasion. They will also be able to interact professionally and exhibit appropriate social skills, and negotiate payment terms and effectively communicate loan requirements.
Requirements
- High School Diploma or equivalent required
- Sales and/or customer service experience required, or equivalent experience
- One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections
- Strong math skills, including the ability to count cash
- Professional verbal communication by phone and in person
- Ability to read, write, evaluate, and apply complex and detailed information
- Ability to work alone on occasion
- Ability to interact professionally and exhibit appropriate social skills
- Ability to negotiate payment terms and effectively communicate loan requirements
- Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees
Benefits
- Competitive Wages
- Health/Life Benefits
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
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