Bilingual Spanish Customer Solutions Specialist

Parts Town
Any Location, IL
Category Customer Service
Job Description
As a Bilingual Spanish Customer Solutions Specialist at Parts Town, you will deliver an exceptional customer experience and support customers throughout their entire ordering process. You will handle a high volume of customer emails and calls, process customer requests, and collaborate with customers, manufacturers, and internal departments. This role requires strong communication skills, a passion for culture, travel, and language, and a desire to learn more about international business.

Requirements

  • Experience in a customer-facing role
  • Knowledge of quote and order processes
  • High speed internet connection at home
  • MS Office skills
  • Proficiency in English & Spanish

Benefits

  • Quarterly profit-sharing bonus
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options
  • Health insurance
  • 401k/401k match
  • Employee assistance programs
  • Time away
  • Paid time off
  • Paid sick time off
  • Paid holidays
  • Paid parental leave
  • Professional development opportunities
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