Role OverviewThe Bilingual Store Manager will lead and manage the sales team to provide an unparalleled customer experience, promoting store growth through training, coaching, and developing the store sales team. They will assume direct responsibility for all day-to-day store operations, sell devices, accessories, and other Cricket offerings to meet/exceed established quotas, and train, coach, develop, and manage the sales team through the direction of the District Manager.
What You Will Do
The main day-to-day responsibilities include leading the sales team to ensure the store maintains or exceeds the sales of 200 devices and $6500 in accessories monthly, promoting positive customer experience through modeling great customer service and handling escalations, and staying updated with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development.
Why It Might Be a Fit
To be a fit for this role, you will need to demonstrate solid technical competence for all products and services sold, have a positive, can-do attitude, highly motivated, results-driven personality, and excellent customer service skills and the ability to understand and implement our sales process.
Requirements
- High school diploma or equivalent, college degree preferred
- Retail sales management or customer service management experience
- Proven leadership skills
- Demonstrated ability to meet/exceed sales quotas
- Positive, can-do attitude, highly motivated, results-driven personality
- Excellent customer service skills and the ability to understand and implement our sales process
Benefits
- Base Salary Range up to $17/hr from Salary and Commission
- Medical, Dental, Vision & Supplemental Insurance Benefits after 60 days
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