Bilingual Teller I

The Bilingual Teller I provides quality, front line service to members, performing transactional duties, maintaining accurate transactional records, and providing payment services in accordance with credit union policies and procedures. As a vital member of the LCCU team, responsibilities include transactions, member service, and administration. The role requires a working knowledge of related policies and procedures, rules, and regulations for the teller area. The Teller I is expected to learn and apply LCCU service model concepts consistently in interactions with members.

What You Will Do

Perform transactions, including receipt of cash and check deposits, processing withdrawals, and loan payments with accuracy. Provide a positive member experience through quality service in the performance of transactional duties, problem resolution, and offering solutions based on member needs. Maintain working knowledge of related policies and procedures, rules, and regulations for the teller area.

Why It Might Be a Fit

The ideal candidate is motivated to learn and grow into the best version of their professional and personal self. They thrive in an environment with team members who work from the heart and are willing to build relationships, provide quality member service, and resolve member issues.

Requirements

• High School diploma (or GED) required
• Six months of work experience preferred
• Excellent verbal and written communication skills in English and Spanish
• Ability to accurately count/handle cash and calculate figures and amounts such as discounts and interest
• Aptitude for building relationships, quality member service, and ability to resolve member issues
• Ability to promote the credit union and its products and services
• Demonstrated organizational skills, and ability to perform efficiently in a fast-paced, multi-task environment
• Proficiency in Microsoft Office and other computer software, including email functions
• Ability to stand for extended periods of time and lift up to 35 pounds in coin or currency

Benefits

• Employer-paid medical insurance plan
• 401(k) plan with a substantial company match
• Employer-paid life and disability plan
• Generous paid time off