Bilingual Virtual Patient Support Specialist

Lifelancer
Dallas, TX
Category Healthcare
Job Description
Provide timely and accurate responses to inbound calls, emails, and other communications from customers, build rapport and establish positive relationships with patients, and maintain detailed and accurate records of patient interactions and transactions.

Requirements

  • High school diploma or equivalent
  • Bilingual (English/Spanish)
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills
  • Ability to communicate complex information clearly and effectively to diverse audiences

Benefits

  • Competitive compensation package
  • Health benefits (Medical, Dental, and Vision)
  • Company match 401k
  • Flexible paid time off (PTO)
  • Sick time
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