Bilingual Virtual Patient Support Specialist

Lifelancer
Jacksonville, FL
Category Customer Service
Job Description
Bilingual Virtual Patient Support Specialist responsible for providing inbound customer support in a virtual pharmaceutical contact center environment, providing timely and accurate responses to calls, emails, and other communications, and resolving patient issues or escalating to internal teams as needed.

Requirements

  • High school diploma or equivalent
  • Bilingual (English/Spanish)
  • 1-3 years’ experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills

Benefits

  • Competitive compensation package
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
]]>