Bilingual Virtual Patient Support Specialist

Lifelancer
Raleigh, NC
Category Healthcare
Job Description
The Bilingual Virtual Patient Support Specialist role involves providing customer support in a virtual pharmaceutical contact center environment, responding to inbound calls, emails, and other communications from customers, and maintaining detailed records of patient interactions.

Requirements

  • High school diploma or equivalent
  • Bilingual (English/Spanish)
  • 1-3 years’ experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills
  • Ability to communicate complex information clearly and effectively to diverse audiences

Benefits

  • Competitive compensation package
  • Health benefits
  • Company match 401k
  • Flexible paid time off (PTO)
  • Sick time
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