Role OverviewThe Billing Analyst supports core execution across the Order-to-Cash lifecycle, ensuring accurate billing through contract updates, credits posting, usage processing, and customer changes that directly impact revenue.
What You Will Do
Process contract updates, credits, usage imports, invoice updates, and customer changes with a high degree of accuracy and timeliness. Perform cross-system data validation across ERP and CRM platforms to ensure completeness, consistency, and readiness for execution.
Why It Might Be a Fit
The role provides critical operational stability and insight that enables reliable revenue reporting, downstream analysis, and informed decision-making across the organization.
Requirements
- Bachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience
- 2+ years experience in billing, order-to-cash, revenue operations, or finance operations
- Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact
- Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation
- Demonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks
- Proficiency with Excel (pivot tables, lookups) or equivalent tools, plus effective cross-functional communication and collaboration skills
- Exposure to controlled billing processes, audit requirements, or adherence to internal operational policies
- Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows
- Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution
- Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates
- Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries
Benefits
- Comprehensive benefits package
- Country-specific benefits aligned with local laws and market practices
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