Billing Disputes and Fraud Claims Investigator - Hybrid Flex- Early shift - Mason OH

Macy's
Deerfield Township, OH
Category Finance
Job Description

Macy's is seeking a Billing Disputes and Fraud Claims Investigator to research and resolve customer issues related to credit accounts. The role involves auditing billing adjustments, providing reports to management, and ensuring compliance. The company emphasizes a fun, inclusive environment with competitive pay and benefits.

Requirements

  • Research and resolve complex customer inquiries related to disputed transactions.
  • Audit billing adjustment processes to ensure co...

    Requirements: High school diploma/equivalent needed. 2-3 years customer care experience required. Billing adjustment experience is essential. Strong communication & analytical skills a must