Role OverviewThe Billing Support Specialist will play a critical role in ensuring accurate billing processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail.
What You Will Do
Proactively contact delinquent accounts, recommend payment plan solutions, record and apply incoming payments, perform billing and invoicing tasks, and assist with audits.
Why It Might Be a Fit
If you enjoy problem-solving and working with customers to resolve issues, this role will be a great fit for you. You will have the opportunity to make an impact on communities across the country every day.
Requirements
- Associate's degree in business or related field
- Proven experience as a data entry clerk
- Proven ability to adapt to new software and changing office environment
- Solid understanding of basic accounting principles, fair credit practices, and collection regulations
- Successfully clear drug screen and background check
Benefits
- Annual salary increases
- Medical, Dental, Vision, and 401k
- Paid Vacation and Sick Time
- Wellness Program + Wellness DAYS OFF
- Internal advancement opportunities
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