Role OverviewJoin a team that values accuracy, customer service, and growth as a Bookkeeping Specialist and Customer Support. You will support billing and accounting operations while providing exceptional service to customers. The role involves balancing customer service with accounting support in a fast-paced environment.
What You Will Do
Responsibilities include answering customer billing questions, processing customer payments, verifying remittance information, processing accounts payable invoices, reconciling purchase orders, and maintaining accurate customer accounts.
Why It Might Be a Fit
The ideal candidate will have strong attention to detail, excellent customer service skills, and the ability to prioritize multiple tasks in a fast-paced environment. Proficiency with Microsoft Office and the ability to quickly learn new software and CRM systems are also required.
Requirements
- Strong attention to detail and accuracy
- Excellent customer service and communication skills
- Comfortable speaking with customers over the phone
- Ability to prioritize multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Ability to quickly learn new software and CRM systems
Benefits
- Medical, Dental & Vision Insurance
- Short-Term & Long-Term Disability
- Paid Time Off (PTO)
- Retirement Plan
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