Branch Manager - Construction Equipment Dealership

Campbell
Phoenix, AZ
Job Description
Role Overview

Lead all branch operations with responsibility for safety, customer satisfaction, employee engagement, operational performance, and profitability. Direct and support Parts and Service teams, creating a culture of accountability, teamwork, continuous improvement, and exceptional customer service.

What You Will Do

Recruit, coach, develop, and retain employees while establishing clear expectations and performance standards. Oversee shop and field service operations to ensure timely, high-quality repairs that maximize customer uptime.

Why It Might Be a Fit

Drive operational improvements that increase productivity, efficiency, and customer satisfaction. Ensure the branch maintains high standards for safety, organization, facility appearance, and operational excellence.

Requirements

  • 4-year college degree (preferred but not required)
  • 7+ years of direct managerial and team building skills experience
  • Ability to recruit, train, manage, and mentor a high-functioning and effective team
  • Demonstrated ability as a self-starter, motivated, and results driven to act independently and with minimal direction
  • Ability to think critically to solve problems in a complex work environment with urgency and agility
  • Strong interpersonal communication, organizational, and time management skills
  • Financial literacy and business acumen
  • Proficient in Windows, Microsoft applications, and related business systems

Benefits

  • PTO
  • paid sick time
  • medical/dental/vision/life insurance
  • 401(k) with company match
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