Role OverviewAssists with achieving branch growth and profitability goals by effectively designing, implementing, and leading the branch's marketing and business development plan. Coaches branch staff on ways to increase sales and provide high quality customer service.
What You Will Do
Create, plan, organize, and oversee the activities of the Branch Staff to ensure branch growth through the implementation of a Branch Sales/Service plan. Continually strive to create profitable business through pro-active cross selling and relationship enhancement.
Why It Might Be a Fit
Must have strong supervisory, sales, organizational, communication, conflict management, and computer skills.
Requirements
- Bachelor's degree with 6 years of experience in a sales, customer service, and/or in a lending capacity, including 1 year experience in a lead or supervisory role or an equivalent combination of education and experience.
- In-depth knowledge of retail lending policies and procedures and branch operations, including the teller and customer service functions.
- Knowledge of retail bank deposit, credit, loan, and non-retail products and thorough understanding of deposit and lending regulations.
- Ability to influence, motivate, and coach others through knowledge of bank operations.
- Ability to interface (orally and in writing) with all levels of associates and customers in a professional and diplomatic manner.
- Ability to identify, think through, and solve problems accurately and efficiently.
- Possess strong decision-making skills and has ability to handle confidential and proprietary information.
- Must have strong supervisory, sales, organizational, communication, conflict management, and computer skills.
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