Role OverviewThe Branch Manager will supervise and guide branch office staff in providing quality service to members in areas such as account transactions, loan applications, new accounts, and problem-solving within policies and guidelines. The role involves operating the branch, monitoring office activities, and maintaining a friendly atmosphere for employees and members.
What You Will Do
Responsibilities include operating the branch, opening new accounts, cross-selling SCU products/services, recruiting new members, ensuring high-quality services, and maintaining a friendly atmosphere. The role also involves monitoring office activities, recruiting and training staff, and working with internal audit to ensure compliance with internal controls.
Why It Might Be a Fit
The ideal candidate will have experience in credit union or financial institution staff management, consumer lending, branch operations, and a working knowledge of policies and procedures. A Bachelor's degree is preferred, but experience can be substituted.
Requirements
- Bachelor's degree in a related field
- Experience in credit union or financial institution staff management
- Experience in consumer lending and branch operations
- Working knowledge of policies and procedures
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