Role OverviewResponsible for the people, processes, and systems related to the assigned branch's daily operations. This position manages local scheduling, staff training and development, inventory and warehousing, in-person and telephonic customer service, reporting, and other duties to facilitate the maximization of human and system resources to achieve referral and customer satisfaction, maximize productivity, meet schedule adherence, and economic goals.
What You Will Do
Oversee daily activities of the branch operations, including staffing, business hours, work assignment, production, and reporting. Maintain accurate records as required per policy and procedure. Train, coach, develop, and perform performance measurement, discipline, and teamwork of branch staff.
Why It Might Be a Fit
Maintain an understanding of Key Performance Indicators, new business initiatives, and keep branch staff informed of progress toward goals. Participate in company meetings as requested. Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
Requirements
- High school diploma or GED equivalent
- Proficiency in Microsoft Office suite
- Communication proficiency
- Customer service/client focus
- Leadership
- Results driven
- Stress management
Benefits
- Competitive compensation based on industry standards
- Excellent benefits package
- Generous 401(k) match with immediate vesting
- Health insurance benefit opportunities
- Excellent PTO
- Holiday pay
- Fantastic company culture
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