Branch Manager

Join a leader in the credit union industry as a member of Suffolk Credit Union's Member Services management team. As a leader in the Credit Union industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around.

What You Will Do

Responsible for promoting the sales and service culture and administration and efficient daily operation of a full service branch office, including operations, compliance, lending, product sales, member service, and security and safety.

Why It Might Be a Fit

To facilitate superior and continuing customer sales and service, increase branch membership base, deposit base, and loan portfolio, and accomplish the credit union's mission by completing relevant duties as needed when requested by management or other staff members.

Requirements

• High School diploma or equivalency certification
• Three (3) to five (5) years of branch administration required, of which two (2) years must be in a leadership role with demonstrated sales success
• Business development is preferred
• Notary Public certificate required
• NMLS-ID required or must be obtained
• Expertise in sales techniques including cold calling
• Proficient knowledge of loan application and approval processes
• Advanced knowledge of credit union loan policies as well as the following regulations: Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, Uniform Commercial Code, HUD, RESPA, Fair Housing Act, Fair Debt Collection Practices Act as well as lending related laws and other NCUA regulations
• Coaches and mentors Assistant Branch Manager to effectively manage all aspects of the branch operations and retail sales coaching of staff
• Knowledge of credit union products, services, policies, regulations and procedures
• Demonstrated skill in interpreting and applying loan policies and objectives
• Demonstrated computer and software skills
• Demonstrated skill in member/customer service
• Demonstrated credit analysis skills
• Demonstrated skill in reporting and summarizing complex financial and statistical data
• Skill with independent problem-solving
• Skill with conflict resolution
• Intermediate mathematical skills
• Ability to provide managerial leadership to professional- and intermediate-level staff
• Ability to communicate successfully with members and outside parties
• Ability to express oneself clearly and articulately both orally and in writing
• Ability to handle multiple and complex deadlines
• Ability to exercise tact and responsibility with handling confidential information
• Ability to work with little supervision of daily activities

Benefits

• Competitive salaries
• Great benefits
• Opportunity to make a difference