Role OverviewThe Branch Manager is the face of Oxford Bank and will act as the primary client contact within each branch. They will lead the office as their business, ensuring all team members are helping clients to reach their goals in a convenient and timely manner.
What You Will Do
The Branch Manager will proactively own the relationship with clients through follow-up with team members, clients, and/or bank partners, to ensure client satisfaction and build lifelong relationships.
Why It Might Be a Fit
The Branch Manager will be responsible for maintaining performance standards, branch goals, and contributing to the overall growth objectives of the branch and the bank. They will also be accountable for ensuring operational integrity and compliance with applicable regulations.
Requirements
- Strong written and verbal communication skills
- 3 + years of client service experience preferred
- 2 + years of banking experience preferred
- Bachelor’s degree and/or higher education preferred
Benefits
- Cash handling; process teller transactions, vault duties, ITM/ATM assistance and balancing
- Operational excellence and internal/operational audit responsibilities
- Open and Close accounts, account servicing and maintenance, and routine bank transactions
- Any other tasks as needed and assigned by management
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