Role OverviewThe Branch Manager is responsible for managing, developing, coaching and guiding the retail sales functions and operational branch staff. They pursue achievement of organizational goals and objectives as outlined by TopLine Senior Management.
What You Will Do
The successful Branch Manager will consistently provide a superior level of member service, maintain thorough knowledge of member demographic and product usage trends, and actively promote and contribute to positioning TopLine as a responsible community partner.
Why It Might Be a Fit
A successful Branch Manager will be able to do so by demonstrating coaching and mentoring skills, maintaining high morale through consistent focus on communication, recognition and training, and supervising all branch staff.
Requirements
- Consistently provides a superior level of member service and is a positive role model for staff
- Maintains thorough knowledge of member demographic and product usage trends and effectively utilizes data for targeted sales initiatives
- Actively promotes and contributes to positioning TopLine as a responsible community partner
- Recommends changes to policies and procedures that will enhance and improve member service and delivery systems
- Maintains high morale through consistent focus on communication, recognition and training
- Supervises all branch staff, including training of all personnel to ensure a high level of service is maintained
Benefits
- 401(k) with Employer Match
- Dental
- Disability Insurance
- Employee Perks
- Flexible Spending Accounts
- Life Insurance
- Medical
- Paid Holidays
- Paid Time Off
- Pet Insurance
- Referral Program
- Vision
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