Role OverviewThe Service Center Manager is responsible for the overall operational efficiency, financial growth, regulatory compliance, and member service excellence of the assigned branch. They lead, coach, and develop the Service Center team to achieve organizational goals while maintaining a secure and compliant environment.
What You Will Do
The main responsibilities include delivering outstanding member service, maintaining expert-level knowledge of lending and financial products, promoting credit union products and services, managing and monitoring the Service Center team, and overseeing optimal staff scheduling.
Why It Might Be a Fit
The ideal candidate will have a proven ability to motivate and develop a diverse team, strong analytical skills to solve complex challenges, and excellent communication skills to interact with members, staff, and executive leadership.
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field
- Four (4) years of equivalent professional experience in banking operations and leadership
Benefits
- Salary Range of $65,000-$75,000 per year
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
]]>