Branch Member Engagement Representative

Commonwealth CU
Georgetown, KY
Category Finance
Job Description
Our goal is to be an Employer of Choice, and it takes all of us to achieve this. Our team is committed to ‘bettering lives through our passion to serve’ and this includes everyone - from our team members to the people in the communities we serve.

Requirements

  • Respond promptly and accurately to member inquiries
  • Build rapport during calls and proactively identify opportunities to enhance the member experience
  • Demonstrate strong multi-tasking skills in a fast-paced, high-volume call environment
  • Maintain required knowledge assessment scores to ensure competency and service excellence

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • 401k Matching
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