Branch Member Service Representative

Randolph Brooks Federal Credit Union
Any Location, TX
Category Customer Service
Job Description
Role Overview

The Branch Member Service Representative will be the face of RBFCU, providing exceptional service to members and prospective members in a role that combines both Teller and Personal Banker functions.

What You Will Do

You'll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.

Why It Might Be a Fit

If you have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.

Requirements

  • High School diploma or GED
  • Six months of work experience (financial institution, customer service or sales experience preferred)
  • Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule
  • Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers
  • Excellent communication and interpersonal skills
  • Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions
  • Proficient in utilizing PC, software and other office equipment
  • Ability to sit or stand for extended periods of time
  • Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly
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