Role OverviewThe Branch Operations Specialist will oversee the day-to-day operational functions of the branch, maintain operational controls, and support branch audits. The role requires strong leadership, communication, and customer service skills.
What You Will Do
Responsibilities include overseeing retail operations, maintaining operational controls, supporting branch audits, managing cash operations, and assisting with coaching teammates on operational procedures.
Why It Might Be a Fit
The ideal candidate will thrive in a fast-paced environment where accuracy, leadership, and customer service go hand in hand. They will be responsible for branch operations, cash management, and operational excellence, and will have opportunities for leadership and team development.
Requirements
- High school diploma or general education degree (GED)
- 2-4 years of previous related experience in cash handling and/or customer service setting, preferably in a banking environment
- Leadership & Team Development
- Branch Operations
- Strong Communication
- Attention to Detail
- Critical Thinking
- Problem Solving
- Cash Handling
- Multitasking
- Customer Service
- Organization & Time Management
- Technical Proficiency, including Microsoft Office Products
Benefits
- Paid Time Off
- 401(k) with pre-tax and ROTH contribution options and a safe harbor match
- Employee Stock Ownership Plan (ESOP)
- Health, dental, and vision coverage
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- Employer-paid life and disability insurance
- Additional voluntary coverages
- Career Development: Access to education and development programs
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