Broadband Systems Engineer

Edward Rose & Sons
Any Location, MI
Category Engineering
Job Description
Edward Rose & Sons offers a career development opportunity for a Broadband Systems Engineer. The role involves designing, implementing, and supporting core systems for customer provisioning, billing, and operational visibility in an ISP environment.

Requirements

  • Administer and maintain database systems (performance tuning, backups, replication, data integrity)
  • Support and maintain billing platform, including integration with provisioning and payment systems
  • Develop and maintain internal web-based tools for network operations and troubleshooting
  • Automate operational tasks using scripting (data collection, system synchronization, config generation)
  • Manage Linux servers and virtual infrastructure (patching, performance, uptime)
  • Maintain monitoring systems and dashboards for service visibility and performance tracking
  • Administer central DHCP infrastructure (scope management, failover, lease tracking)
  • Maintain DNS servers (recursive resolution, performance, availability)
  • Ensure integration between DHCP/DNS, provisioning systems, and billing platforms
  • Manage IP address allocation and tracking (IPAM)
  • Support customer provisioning workflows (DHCP, configuration files, service tiers)
  • Ensure accurate synchronization between network systems and billing platforms
  • Troubleshoot service activation and provisioning issues
  • Develop scripts for network and system data collection (SNMP, API, CLI)
  • Automate configuration generation and deployment processes
  • Build and maintain reporting tools for usage and performance analysis
  • Implement and maintain system and service monitoring
  • Analyze logs and system data for issue resolution
  • Support operations teams with tools and technical insight
  • Maintain system security (patching, access control, vulnerability management)
  • Ensure high availability and redundancy for critical services
  • Support disaster recovery planning and testing
  • Research and evaluate internet circuits and connectivity services to support community broadband initiatives
  • Coordinate with vendors and service providers to support contracts and service agreements
  • Assist with review and reconciliation of vendor invoices and service billing

Benefits

  • Comprehensive benefits package, including 401(k) with company match
  • Generous paid time off programs
  • Competitive compensation plan
  • Employee referral program
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home
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