Broadband Technician II

TDS
Mooresville, NC
Job Description
TDS Telecom is seeking a Broadband Technician II to perform installations, service changes, and maintenance for residential customers. This role involves working with FTTH (fiber optic) and coax cable, ensuring optimal system performance and customer service. The position requires being able to troubleshoot systems, inspect work, and comply with industry standards.

Requirements

  • 1+ year basic technical telecommunications experience
  • 6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training
  • Valid driver's license
  • Must follow TDS attendance guidelines
  • Ability to pass Customer-specific requirements
  • Demonstrated customer service and sales skills
  • Strong work ethic
  • Reliable and responsible
  • Familiarity with computer applications or burial construction
  • Safety Course completion

Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs
  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time
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